Centra will never call you and ask for your personal information. This includes your account numbers, credit and debit card numbers, Social Security number, digital banking username and password, and any other sensitive information. If someone calls you claiming to be from Centra and asks for any personal information, you should hang up immediately and call your nearest Centra location or our Contact Center at 800-232-3642. Visit our Fraud Prevention and Protection Center to learn more.

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Give us a call

Representatives available:

Monday – Friday:  8 AM – 6 PM
Saturday:  8 AM – 2 PM

800-232-3642

Make an appointment

One of our Team Members will be happy to help you!

Schedule

Experiencing card fraud after hours? Support is available!

First, log into your digital banking account, choose ‘Card Management’ under the ‘Account Services’ menu, and turn off your card to prevent any further transactions.

Next, call our 24/7 fraud support:

For debit card fraud, call 844-698-7053.

For credit card fraud, call 888-918-7341.

Phone Numbers

Debit Cards

Activate a Debit Card: 800-992-3808

Report a Lost or Stolen Debit Card: 844-698-7052






General Debit Card Questions: 844-698-7052






Initiate a Debit Card Dispute: 844-698-7053

Credit Cards

Activate a Credit Card: 800-527-7728







Report a Lost or Stolen Credit Card: 866-820-3882

General Credit Card Questions: 866-820-5852

Initiate a Credit Card Dispute: 888-918-7341

Mortgage Servicing

Servicing Questions: 800-232-3642 ext. 0334

Addresses

Corporate Headquarters







Centra Credit Union
PO Box 789
3801 Tupelo Drive
Columbus, IN 47202

Centra Supervisory Committee






PO Box 564






Columbus, IN 47202-0564

Routing Number

274972883

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